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RT HAIR SALON: CORONA VIRUS CHANGES

We are looking forward to seeing you in the "new normal"! We realise that although many of you are very keen to book in, there are also many of you who are worried about the potential spread of Corona virus (COVID-19). We have taken this very seriously, have done a full health & safety risk assessment, and have introduced changes for clients and staff.
The salon has been reorganised to allow social distancing for clients. Styling stations and equipment will be cleaned and disinfected between client appointments. New PPE will be used for every client.
Please read about your responsibilities below.

How do I know when to cancel my appointment for Corona virus health reasons?

CLIENT GUIDELINES

  • You can only come in if you have booked an appointment. As usual you can do this by telephoning 01803559588, by emailing a request and by facebook
  • It will now be essential to have your contact details in case of COVID-19 contact tracing.
  • If you only want to come in to buy products please phone in advance, check the item is in stock and then pay for it in advance.
  • Arrive at the time agreed to maximise social distancing.
  • If possible come on your own, bringing minimum baggage!
  • Please wait outside the salon until the walkway in front of the desk is clear so as to allow social distancing
  • Please hang up your own coats on the new client pegs
  • Please understand if we ask to take your forehead skin temperature
  • Use hand sanitiser on arrival or wash your hands in the upstairs bathroom or both
  • We will provide a mask for hair services if you don't bring one.
  • Please remember social distancing at all times when walking through the salon
  • Payment should be contactless (debit card or android or apple pay) or by transfer into salon account by BACS during the visit
  • Please put tips for staff directly into special boxes; DO NOT give cash to staff.
  • Please look, but do not touch, products, GHDs or anything else for sale
  • Wash or sanitise hands after coughing or sneezing and dispose of any tissues.
  • Please arrive with freshly washed hair if booked in for a dry cut or a semi-permanent colour.
  • OTHER SALON CHANGES

  • We have installed plastic screens at the reception desk and between the backwash basins
  • We will serve a limited range of refreshments in paper cups
  • There will be no magazines to share.
  • We have removed some styling chairs, and will use the upstairs salon to allow social distancing.
  • Further details of changes in working practices can be found in our H&S risk assessment.
  • All of these changes and working at reduced capacity, together with the usual price rises and staffing costs have meant that we have had to increase the prices of most of our services. We hope you will bear with us.
  • PLEASE DO NOT COME IN FOR YOUR APPOINTMENT IF:

  • You are waiting for the result of a test for Corona virus
  • You have tested positive for Corona virus
  • You have any symptoms of corona virus such as:
  • High temperature
  • New continuous cough
  • Persistent loss or change to your sense of smell
  • OR you live with someone who:

  • is waiting for a Corona virus test result
  • has tested positive to Corona virus
  • has symptoms of corona virus
  • If you have to cancel at short notice for one of the above reasons, there will be no charge and we will make another appointment as soon as it is convenient for you and the salon.
    Please email us with any non urgent queries