TERMS AND CONDITIONS
Special Offers
All special offers are subject to change and are applied at the discretion of the most senior member of staff on duty.
Only 1 special offer can be used at a time.
Deposits
These are required because of increasingly frequent client “No Shows”. This means the client has not turned up for their appointment but has given no warning or explanation in advance.
The amount of deposit depends on the value and time of the service booked.
A deposit is non -refundable if there is less than 24hrs notice from the client. Half the deposit will be used if there is is less than 48hrs notice. But this will remain at the discretion of RT Hair & Beauty staff and longer appointments will incur greater loss of deposit.
Deposits are required for all Online bookings (except consultations)
Deposits paid in advance so that extension hair can be bought can be refunded if there is more than 48hrs notice. However, it will be reduced by the cost of postage to return the hair.
Online Booking
These can be made through our website www.rthairandbeauty.com .
Bookings made more than 4 weeks in advance cannot be guaranteed because of unpredictable staff changes, holidays or other unforeseeable circumstances. We will endeavour to contact any client whose booking might have to change as far as possible in advance.
Bookings made by clients that are not correct (such as a Shampoo cut and blow dry when a Restyle is wanted) may have to be moved and/ or a different charge made.
Appointment Cancellations by Salon
RT Hair & Beauty will make every effort not to cancel client appointments, but in cases of staff illness or failure of equipment (such as power cuts, broken tools, failure of product delivery) this may be necessary.
We will give clients as much notice as possible.
Clients will be offered alternative days or staff if appointments have to be moved.
RT Hair Ltd will not be liable for any costs incurred by the client due to cancellation of their appointment.
Loyalty Points
Please see Loyalty FAQs and T&Cs 
Use of your Personal Information
Please see our Privacy Statement
HOW TO CONTACT US
Please contact us if you have any questions about our T & C
By email at info@rthairandbeauty.com
Or write to us at RT Hair Ltd, 47 Torquay Road, Paignton, TQ3 3DT
